Technical Troubleshooting

Answer to Gameguard Errors

• error (100) ≫ Computer is infected with virus.

Please update the anti-virus to the latest and scan the PC. Even after scanning, if the error code 100 persists to appear, it might :be undetectable virus. Please try with another anti-virus then (Each anti-virus application company offers free scanning.)

• error (110) ≫ GameMon is already running.

Either close GameMon process or reboot and execute again.

• error(112) ≫ Failed to load modules for checking viruses and hacking tools.

Possible causes are lack of memory and virus infection.

• error (114) ≫ Failed to initialize GameMon.

1. There could be a program that might be taking up too much CPU resource. Or, the video driver or sound driver might be out of date. Please scan for any virus and spy-ware,

and update all drivers to the most recent versions.

1. The user might be running an anti-virus software that is too heavy for the particular system(Norton 2005, McAfee, VirusBuster, etc.) Please open the settings of the application, and disable any unnecessary features like internet monitoring, outlook monitoring, script monitoring.
2. Alt. Solution Try rebooting or closing possible programs that can cause a collision.

• error (115) ≫ Game has been executed multiple times, or GameGuard is already running.

Close the game and restart.

• Error (124) ≫ GameGuard.des file does not exist or is modified.

This can be resolved by installing GameGuard setup file.

• error (150) ≫ Setup file for GameGuard does not exist or is corrupted.

Download setup file for GameGuard and install at GameGuard folder.

• error (153) ≫ GameGuard.des does not exist or is corrupted.

Re-install of GameGuard setup file should solve this problem.

• error (155) ≫ Windows system file is damaged.

It is recommended to check virus, and reinstall Internet Explorer or rsabase.dll in the system folder according to Internet Explorer version.

• error (170) ≫ Failed to execute GameGuard process.

Reinstall the GameGuard setup file and try running the game again.

• error (200) ≫ An illegal program has been detected.

Close unnecessary programs and try again.

• Error (340) ≫ Failed to download. Network might not be stable currently, Internet or firewall settings might be having some problems.

• Error (350) ≫ Cancel(Abort) button has been clicked while updating or due to the failure of connection.

1. Try connecting again or confirm its network status and/or pressing "Retry" button.
2. It could also be slow update due to insufficient network bandwidth. Or, FTP or HTTP connection might be blocked.

• error (360) ≫ Update is not successful or GameGuard file is corrupted.

1. Try again in a minute, or check the firewall settings.
2. Alt. Solution: Right click on hard disk drive - select device - do disk scan, delete GameGuard folder in the game directory, download GameGuard using the manual link, install and try again.

• Error (361) ≫ GameGuard update is not processed well.

Please check the internet settings, network, and see if security program such as "itop" is running or not. Also check if you need to get authorized before connecting to the internet.

• error (380) ≫ Failed to connect to the GameGuard update server.

1. Please download GameGuard manually using the link provided, and try installing. If you are using Windows XP Service Pack 2, please check the firewall settings to see if GameGuard is allowed to access. Sometimes, the problems disappear by restarting the PC. Manual Download.
2. It is possible that firewall application such as Sygate Firewall might be blocking the access of GameGuard. Please open the specific firewall and check if GameGuard.des is blocked or not.

--KingArthur 00:27, 22 February 2008 (MST)

Solution to game crashing after entering login data!

It seems like a lot of people have problems with this after the update so here a little tut how 2 help it.

U got to run rose in XP service pack 2 compatible mode.

Go to your rose shortcut, right mouse button click it(not left! :P ), Click on Properties (in dutch eigenschappen). Go to the tab compatibility, and click on: Run this program in compatibility mode for, choose Windows XP Service pack 2. Now click on apply and ok. And you're back in the game

--KingArthur 00:34, 22 February 2008 (MST)

Solution to GameGuard error 360

• Source Rescudo, Org Rose Forums

• In most cases, the error is caused by foreign systems not having a folder called "Program Files".

GameGuard tries to copy files to this folder, but it fails as the folder doesn't exist on several non-English operative systems. To fix this, simply go to your C:\ drive (or any other drive where you might have Windows installed) and create a folder called "Program Files". Then try updating GameGuard again, and it should work. Thanks to Nanami for pointing me to this solution.

• If you already have a folder called Program Files and still cannot update GameGuard, you may also want to try the following, courtesy of RonX16 (adapted to increase readability):

First, enable hidden folders. You then go to your Program Files and open the Triggersoft folder (or any other folder where you might have ROSE installed). After that open another window to view your "My Computer". On the left of the scroll bar you should see several folders / icons, starting with Desktop and going down with the name of the computer, and then Public or Computer and so on. Click on the folder that has your computer name on it. In that folder open "AppData" (remember this folder is hidden, make sure you can view it). Then, open the folder that says "Local". After that, look for the folder that says "VirtualStore", and finally, open the one that says "Program Files". Look for the Triggersoft folder, and you should find the GameGuard folder in it. Now LEAVE that folder open and go back to your first window that had the Triggersoft folder with all the other folders and items. Copy and Paste it to the folder with just the GameGuard in it. After that, try updating again. PS: This solution might be Windows Vista specific.

If neither of these solutions work for you, let me know. Also include your operative system (such as Windows XP, Windows Vista, etc.) so it's easier to help you.

--KingArthur 00:36, 22 February 2008 (MST)

How ScreenShots(SS) Work In NA Rose Evo

Screen shots in NA Rose Are Simple. all you do is Press Prnt Scr On your keyboard and then go to Paint > Edit > Past > Save As. If You wish to get a Dramtic View, Type " /noui " in while playing.

• NOTE* you must type "/Noui" again to get out of it. Make shure no one whispers you because you may have to restart the game!

--Klaz48 8:11Pm, 2 November 2008 (PST)

Access Violation at address 004097C2. Write Of Address 0401000

This Error usually Shows when using an install shield to install R.O.S.E. The simplest thing to try is to right click the install shield of Rose, Click "Run As.." Bubble "the following user" And then Click/Find Administrator OR Owner. If They are not theyre, Try typing them. Then Enter your Password. If the Problem still Occurs, Go Here:http://www.worldstart.com/weekly-download/archives/reg-cleaner4.3.htm download It, Install it, and Load it. When loaded Look for R.O.S.E By Gravity. Click the Square and Delete it. Then repeat What you tryed first.

  --Klaz48 8:09Pm, 2 November 2008 (PST)

Possible Client Corruption Fix

When you have a corrupted client/installer its frustrating I know its happened to me plenty of times!

I found that copying the ROSE Online folder and having at least one back up from a "good" or successfully patched client is a good idea. When you have a "good" folder copy it and put it somewhere safe, mine are in 1. C:\Program Files\Gravity\Rose Online and 2. C:\Users\Zurn\Documents\Rose online. This second one is only for backup NEVER patch with the one in that folder to preserve it. If the first one does get corrupt just open the second folder and push (Ctrl+A) to select all inside the folder then right click and copy, then go to the first folder and hit (Ctrl+A) and right click and paste (it may ask if you wish to overwrite the files click yes).

Links that i find useful!

• http://rose.warpportal.com/downloads/gamedownloads.aspx - The original client from Gravity.
• http://forums.warpportal.com/index.php?/topic/305-alternative-client-packageweb-installer-with-genpatch-v339/ - Rayuns installer from the forums.
• http://forums.warpportal.com/index.php?/topic/57-genpatch-version-14-genfs-version-7/ - GenPatch By: Genesis from the forums.

--Zurn 12:30 PM, 27 July 2011 (PDT)